Job Title: Site Supervisor
Hours Per Week: 40
Job Category: Other Job Type: Off-Campus Job
Work Type: Non work-study job
Position Description: Securitas is looking for a Site Supervisor in our Fargo location that is eager and ready to take a dive in the management world working Monday-Friday, have a willingness to learn, be a team player, and want to develop their skills in the management field!
JOB SUMMARY: Manages the security operations and services at the US Bank campus located at Fargo, North Dakota including: client service and problem resolution, service enhancement, operational effectiveness, operations reporting, event coordination, preparation of post orders, staffing, scheduling, supervision and training.
•The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and are documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
•All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
•Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
•In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
•Associates are required to notify superiors upon becoming aware of unsafe working conditions.
•All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.
•Responsible for managing security operations at US Bank Fargo, ND campus.
•Supports and acts at direction of Lead Site Security Manger with a dotted line to the Northeast Regional Security Advisor to ensure the delivery of high quality customer service for US Bank account; evaluates service quality and initiates any necessary corrective action in a timely manner.
•Develops monthly reports for the purposes of trend analysis and completion of the QBR.
•Within assigned region, directly assist Regional Security Advisor with communication, education, and response to issues affecting US Bank Regional Offices.
•Analyzes operational and financial indicators to continuously improve account performance. Assists in development and administration of budget in relation to the US Bank account.
•Oversees and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out corrective actions as necessary.
•Implements key performance measures, tracking tools, scorecards and reporting methods in cooperation with Lead Site Security manager and the Regional Security Advisor to enhance security teams' effectiveness and performance.
•Meets regularly with US Bank and Securitas management representatives for account reviews; addresses any actual or potential problems; supports security planning, assessments and surveys; coordinates review and update of local procedures and post orders.
•Collaborates with other vendor teams and Global Security groups (i.e.: vendors, Consulting, Investigations) to resolve local issues and further security objectives.
•Partners with local stakeholders to plan and support local special events, including: access control, visitor registration, general logistics, and event security.
•Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
•Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.
MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS:
•Must be at least 18 years of age.
•Must have a reliable means of communication (i.e., pager or phone).
•Must have a reliable means of transportation (public or private).
•Must have the legal right to work in the United States.
•Must have the ability to speak, read, and write English.
•Must have a High School Diploma or GED.
•Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Associate's Degree and 4 or more years of responsible experience in security, military, law enforcement and/or business management, or an equivalent combination of work experience and education. Candidates will have managerial experience in one or more of the following areas: security operations, service planning or service development.
COMPETENCIES (as demonstrated through experience, training, and/or testing):
1.If required for assigned accounts must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
2.Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
3.Detailed knowledge of security operations and procedures.
4.Familiarity of 24x7 monitoring center operations and Lenel integrated access control and CCTV systems.
5.Experienced in the development and implementation of security procedures.
6.Effective staff management, including assigning work and providing training and discipline.
7.Ability to provide positive direction and motivate performance.
8.Understanding of a variety of security and safety device technology and controls.
9.Ability to develop and maintain a high functioning security team at the site.
10.Ability to manage officer schedule assignments.
11.Ability to maintain professional composure when dealing with unusual circumstances.
12.Knowledge of business operations management and human resources administration.
13.Strong computer proficiency with Microsoft operating systems and applications.
14.Ability to synthesize business/financial data and develop reports and recommendations.
15.Well-developed planning, organization and leadership skills.
16.Exceptional oral and written communication skills.
17.Strong customer service background with experience in service delivery.
18.Ability to interact effectively at various social levels and across diverse cultures.
19.Ability to participate on project teams as either a leader or contributing member.
20.Ability to take initiative and achieve results.
21.Ability to carry out multiple assignments concurrently and meet deadlines.
22.Ability to adapt to changing organization, business, and client needs.
Working Conditions and Physical/Mental Demands:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
•Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under urgent conditions and/or pressure.
•Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
•Handling and being exposed to sensitive and confidential information.
•May require regular use of vehicle and frequent travel in the performance of duties.
•Regular talking and hearing.
•Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
•Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
•Close vision, distance vision, and ability to adjust focus.
•Conducting oral presentations and group meetings.
•Directing, motivating, training, coaching, and disciplining staff in a positive manner.
•Reading and analyzing reports and financial data, including related computer usage.
•Responding on an on-call basis to emergencies and incidents at all hours.
Please Apply online at: http://www.securitas.com/us/en/Career/Apply-at-Securitas/
How to Apply: http://www.securitas.com/us/en/Career/Apply-at-Securitas/